As we take this time to celebrate with those who are dear to us, we want to thank each of you for your dedication and commitment to patient care. Since the summer, our department has seen an especially high census and patient acuity. This brings significant challenges to staffing, bed turnover and safety. We recognize your hard work and flexibility in meeting these challenges and we are especially grateful for you and your loved ones for the support the care you provide. We hope you have a safe holiday.
Ron Langlotz and Terry Nelson
Congratulations to Kelly Caslin
Kelly Caslin, MSN, RN, our former assistant director of nursing for Clinical Operations has been promoted to director of nursing in Neurosciences and Psychiatry. We appreciate the 30+ years of service that Kelly gave to our department in MICU, Osler 4 and Medical Nursing Administration. Kelly’s operational insight has been appreciated in our department and hospital. Her most recent work with the GE throughput project will soon be applied as we endeavor to identify three potential discharges by noon on each unit. Kelly has promised to be a valuable colleague to medicine for our patients who also have psychiatric co-morbidities.
Appreciation to Rita Moldovan
We miss Rita Moldovan, DNP, RN, palliative care clinical nursing specialist. Rita’s last day was October 30. Rita was a change agent for 16 years in helping us have better patient and family-centered care for patients. Rita’s work on our medicine units, most recently on MPC, and around the hospital helped us learn how to have difficult conversations with our patients and their families and ask, “What are wishes of THIS patient?” By working with comfort care order-sets, patient advocacy and advising, Rita’s feedback into emotional issues at the heart of human existence were helpful to caregivers. Rita’s teaching to faculty, staff and students was appreciated. We wish her the best in her future endeavors.
Goodbye to Victoria Oliver
On Nov. 6, we said goodbye to Victoria Oliver, RN, MS, nurse manager of Nelson 7. Victoria’s work in the Department of Psychiatry, PCCU and most recently, as a nurse manager on Nelson 7 showed her variety of clinical areas and expertise. During Victoria’s time on Nelson 7, she oversaw the unit’s move from 4 to the renovated Nelson 7. During that move, the unit’s monitor capacity had to be downsized from 20 to 12. The unit retained alignment with the Thayer service. We wish Victoria the best in her nurse manager position at her former hospital in Atlanta.
Inpatient HCAHPS Best Practices Spotlight -Nelson 4
Huddles are a Best Practice for many reasons, one of the most important being effective communication. Nelson 4 has implemented and sustained this practice for five years. The staff has renamed the practice “rally.” It takes place every day at noon led by the charge RN and/or nurse manager Sondra Garlic. Rally is attended by the entire Nelson 4 team, including RNs, clinical technicians, unit associates and clinical customer service representatives. Staff buy-in was garnered by using the time to share information staff members felt was important. This includes:
- What has been accomplished thus far
- What team members may need help with
- Pertinent information for the rest of the team
- Patients with altered mental status
- Patients who are not doing well
- Patients in ned of extra support
- Discharge barriers and special needs w/regard to patient education
- Staff feelings of being overwhelmed or in need of support from the team
- Announcements about upcoming changes
- Events such as celebrations, potlucks and holiday parties
Nelson 4 has also hosted multiple speakers who come and share information in order to educate staff such as pharmacy, nursing educators and service excellence.
The Department of Medicine Diversity Council First Annual Winter Drive has been EXTENDED through Thursday, December 3! Bring in your used coats, sweaters, scarves, gloves, hats and warm socks! All sizes accepted. Collection boxes will be present in all medicine unit break rooms. Help a family keep warm this winter!
Any questions, please email Jodi Mitchell at firstname.lastname@example.org