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Medicine Matters Home Patient Care Epic Upgrade–Key New Features/Reminders Worth Knowing

Epic Upgrade–Key New Features/Reminders Worth Knowing

The Epic upgrade will take place on February 10, 2019.

Epic August 2018 version Upgrade:

  • Begins at 2:30 a.m. on 2/10/19
  • System will be available to users at 4:30 a.m. 2/10/19
  • Production lock down occurs from 2/5/19 thru 2/10/19 - user customization features will be unavailable during this time
  • Epic Team Upgrade Command center opened from 2/9/19 thru 2/15/19
    • Open for 24 hours on 2/10/19 & 2/11/19
    • Open from 7 a.m.-6 p.m. 2/12/19 thru 2/15/19
    • Command Center can be reached by calling 410-614-EPIC
  • JHH/SOM Ambulatory Command Center
    • Open Monday, 2/11/19 through Friday, 2/15/19; 7 a.m.-5 p.m.
    • Command Center can be reached by calling 443-287-5698 (7-5698)

Upgrade Overview Sessions:

  • Virtual sessions hosted by Epic training (1/15-2/8)
  • Supplemental In-Person Sessions in JHOC LL241B
    • EpicCare Ambulatory Upgrade Training (Clinical Users)
    • No registration - first come, first served
    • Thursday, 1/31 from 2 p.m.-4 p.m.
    • Wednesday, 2/6 from 7:30 a.m.-9:30 a.m.
    • Friday, 2/8 from noon-2 p.m.                

Epic Playground [Training Environments]: Training Environments unavailable between 1/28-2/1 to explore upgrade features   

Focus on the Patient with Schedule’s New Look (screenshot available here)
The new schedule activity includes features used in Patient Lists:

  • Automatic color-coding for patient status (scheduled, arrived, waiting…)
  • Rings around patient photos that visually represent the timing of the appointment
  • Column blocks grouping related information (patient name, photo, age and gender)

Screenshots of these features can be found here:

More detailed information will be coming in future weeks.

Epic upgrade training materials can be found here:


Kelsey Bennett