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Sharing successes, challenges and daily happenings in the Department of Medicine

Medicine Matters Home Patient Care Epic Tip of the Week: July 23, 2021

Epic Tip of the Week: July 23, 2021

*** FYI: Epic Upgrade August 5, 2021***

Ambulatory: Epic Efficiency Series

The Epic Sprint team is hosting the Epic Efficiency Webinar Series targeted to ambulatory providers. The webinars are held virtually via Zoom on the 2nd Thursday and 4th Wednesday of the month.

To receive future webinar notifications about various Epic topics, subscribe by sending an email to In the Subject line enter “subscribe epic-efficiency-series LastName, FirstName”

Mark your Calendars for the Next webinar: “August 5th Upgrade Review – Ambulatory Prescriber Topics”

  • Overview of August 5, 2021 Upgrade
  • When: Wednesday, July 28, 2021, 12:00 PM-1:00 PM
  • Where: Zoom => “Join with computer audio” using the link:
  • Qualifies for ONE AMA PRA Category 1 credit(s) TM
    • Note: CME credit is available for live viewing only. Sessions will be recorded and posted on the Mastery Training tile of the Epic Training Portal.

Inpatient & Ambulatory: Results Release Comes to Chart Review [Effective August 5, 20201]

  • The new Patient Sharing column displays the current result status
  • Click the new toolbar button [behind More] to quickly update the Sharing Status
    • Add comments and set up notifications for unviewed results
  • Filter to address released status

Inpatient & Ambulatory: Update Haiku/Canto apps on personal device to Version 9.7 or later [Effective August 5, 2021]

  • This version requires iOS 13.0 or later or Android 6.0 or later.
  • Reference the Upgrade Your Mobile Device tip sheet for additional information.
  • All hospital issued devices will update to Haiku/Canto version 9.8 after the upgrade

Inpatient & Ambulatory: In Basket’s Encounter Button Automatically Opens the Note Editor [Effective August 5, 2021]

  • When selecting a note in the Cosign Notes or Incomplete Notes folders, clicking the Encounter button prompts users to choose between editing or attesting the note.
  • In addition, users can save their selection to Always Attest or Always Edit.

Ambulatory: Telemedicine Hot Topics – States of Emergency Telehealth Services Expiring [Data as of 7/19/21, 5 PM]

  • The National Public Health Emergency [PHE] has been extended for another 90 days until ~10/19/21. Emergency orders/states of emergency are starting to expire in many states. This impacts provider’s ability to perform telemedicine visits for out-of-state patients:
    • Delaware: Per the Division of Professional Regulation, as of July 1st all telehealth visits with patients located in Delaware are no longer permitted. Delaware’s temporary waiver that allowed out of state mental health providers to see patients in Delaware expired on 6/30/2021 at midnight.
    • Florida: Expired 6/27/21.
    • Maryland: state of emergency will end on 8/15/21. Providers must be licensed in the state where the patient is located at the time of the visit; hence, providers must be licensed in Maryland to provide telemedicine to patients located in Maryland at the time of the visit.
    • New Jersey: Emergency licenses expired 6/30/21. Temporary licenses extended to 9/30/2021.
    • New York: Expired 6/25/21.
    • Pennsylvania: Approved for all licensed healthcare providers listed here, until the end of the Pennsylvania State of Emergency, which is set to expire on 9/30/21.
    • Washington, D.C.: The state of emergency is set to expire on 7/25/21 with a 60-day grace period. The licensure waiver is extended to 9/25/21.
  • Refer to legal FAQs for information related to individual state waivers and licensing requirements.
  • Direct general questions to JHM Telemedicine or legal-specific questions to Telemedicine Legal

Screenshots of the above can be found here.

COVID-19 Epic Training Portal link

Epic Training Portal link

For more Epic Tips of the Week, click here.


Kelsey Bennett