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Medicine Matters Home Patient Care Epic Tips: February 17, 2023

Epic Tips: February 17, 2023

Topics:

  • Volunteer for the Epic Upgrade Pilot
  • MyChart Messaging in the Take Action Tab of Telephone/Refill Encounter
  • Registration Navigator Transition May Impact Providers
  • In Basket “Quick Tips to Save You Clicks”
  • Telemedicine Hot Topics – States of Emergency Telehealth Service Updates

Inpatient & Ambulatory: Volunteer for the Epic Upgrade Pilot [Effective February 20, 2023]

  • Consider becoming a Pilot Super User! The next Epic Upgrade will go live on June 1, 2023.
  • Provide valuable feedback and identify issues to improve workflows before go-live.
  • NOTE: Users will be able to toggle between their current view and the upgrade view.
  • To volunteer, contact Juliet Allen at [email protected] OR complete and submit the Sign-Up
  • Detailed instructions will be provided after access is granted.
  • For more information review the Epic – Hyperdrive Basics tip sheet.

Ambulatory: MyChart Messaging in the Take Action Tab of Telephone/Refill Encounter

  • The ‘MyChart Msg’ section replaces ‘MyChart Enc’ button in the Take Action tab of a Telephone/Refill encounter.
  • This allows MyChart messaging and Telephone/Refill documentation to take place within the same encounter.
  • Review the blog post here.

Ambulatory: Registration Navigator Transition May Impact Providers

  • What: Redesigned Registration navigator layout with more intuitive user functionality.
  • Why: To streamline Access Registration workflows, promote visual consistency across Epic, and improve user experience and efficiency.
  • Clinician Impact: Clinicians may notice incremental delays during Patient Registration beginning February 16, 2023 as frontline users adjust to new workflows
  • Click One Stop Shop – Registration Navigators Training Checklist for more information on training resources, videos, tips and tricks, & FAQs.

Ambulatory: In Basket “Quick Tips to Save You Clicks”

Ambulatory: Telemedicine Hot Topics – States of Emergency Telehealth Service Updates

  • The Public Health Emergency [PHE] has been extended 90 days [through at least May 11, 2023]
  • The Office of Telemedicine launched new training portal for quick access to training videos, tip sheets, and other resources to assist providers.
  • Refer to the Regional Grid and legal FAQs for information related to individual state waivers and licensing requirements.
  • Direct general questions to JHM Telemedicine or legal-specific questions to Telemedicine Legal.

-Juliet Allen, MSN, RN, Business Solutions Analyst, Health IT Optimization & User Wellbeing

Epic Training Portal link  

For more Epic Upgrade Tips, click here

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Kelsey Bennett