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Medicine Matters

Sharing successes, challenges and daily happenings in the Department of Medicine

Medicine Matters Home Patient Care Epic Tips: March 17, 2023

Epic Tips: March 17, 2023

Inpatient & Ambulatory:

Android Haiku User Alert/Sound Issue – Hot Topic!

  • When setting your Android device to Do Not Disturb [DND] you may not receive sound or vibration alerts.
    • If Android device DND is set a confusing yellow banner appears.
  • NOTE: The Do not Disturb setting WITHIN the Haiku App is functional.
  • Next Steps:
    • Avoid setting your Android device to Do Not Disturb OR
    • If you initially downloaded Haiku through the Company portal complete the following:
      • Uninstall Haiku [small briefcase icon attached to the app] from your work apps
      • Reinstall Haiku from the Google Play Store to your personal apps
    • Epic Systems is working with Google as there is no current resolution.
    • Review the blog post here.


Save Time in Your In Basket, So You Can Focus on What Matters Most

  • Did you know that learners who completed the Great 8 In Basket Optimization training have reduced their time spent per message by 7%? Or that the number of QuickActions used per day has increased by over 20% since the Great 8 initiative began in June 2022?
  • The Office of Johns Hopkins Physicians Education and Training has created a library of short how-to videos showing you how to complete common Epic In Basket tasks in less time.
  • It takes just 3 minutes to watch a video, and each one can help you and your team save time and work more efficiently. Learn more.

Custom Sort Your Problem List in Storyboard

  • To customize the default problem list order sorting in Storyboard:
    • Hover over the Problem List header and click the down arrow
    • Select the “Change Grouping” wrench
    • Select one of the grouping choices from the list and click accept
  • Review the blog post here.

-Juliet Allen, MSN, RN, Business Solutions Analyst, Health IT Optimization & User Wellbeing

Epic Training Portal link  

For more Epic Upgrade Tips, click here


Kelsey Bennett