Skip to content

Medicine Matters

Sharing successes, challenges and daily happenings in the Department of Medicine

Medicine Matters Home Patient Care Documentation and Coding for E-visits

Documentation and Coding for E-visits

Title: Documentation and Coding for E-visits (MyChart Patient Medical Advice Requests) – Back by Popular Demand

Speakers: Maura McGuire, MD, CPC, FACP, Michelle Campbell, MBA, and John Crockett II, CPC

Remote Viewing Link:

To ensure optimal listening experience, please choose the “Join with computer audio” option when prompted, if possible. If not, please use info call in info below:

Call in #: 646-558-8656 Meeting ID: 410 735 6227

Smart Phone one tap dial: +16465588656,,4107356227#

Click here to access the Medical Case Conference Series Webinar Evaluation

Short Description of the Presentation:

Online digital communications (E-Visits) between clinicians and their patients have become a standard part of health care in recent years. This webinar will review the guidelines for E-Visit services for effective documentation and coding.

Departmental representatives please share this information with appropriate staff.

Learning Objectives:

  • Summarize the definition and compliance rules for E-Visits
  • Discuss technical approaches to documentation and coding
  • Apply this learning to code specific cases

Speakers Short Bios:

Maura McGuire MD, CPC, FACP - Dr. Maura J. McGuire is an Associate Professor of Medicine at the Johns Hopkins University School of Medicine and Senior Director of Education for the Office of Johns Hopkins Physicians (OJHP) and Johns Hopkins Community Physicians (JHCP).

Michelle Campbell, MBA, Sr Director, Strategic Initiatives – OJHP - Michelle is an Epic efficiency expert specializing in ambulatory clinical workflows.

John E. Crockett II, CPC - OJHP Senior Director – Client Services – Medical Groups, Johns Hopkins Medicine - John Crockett has over three decades of experience with medical revenue-cycle management.  In the past two decades, John has shepherded increases in annual charges for the DOM from 55 million dollars in FY98, to a projected 344 million dollars in FY23. In collaboration with OBQA and OJHP Provider Education, John complements the SOM trainings.  John emphasizes documentation requirements, risk mitigation, and compliant optimization of revenue opportunities. John has been an AAPC Certified Coder for 23 years.

Admin Note:

This webinar is offered online only, and will be recorded. To attend, use the remote viewing link above, and follow the prompts. If you need further assistance, please email


Kelsey Bennett