Skip to content

Medicine Matters

Sharing successes, challenges and daily happenings in the Department of Medicine

Medicine Matters Home Patient Care Epic Tips: May 13, 2022

Epic Tips: May 13, 2022

Inpatient & Ambulatory: Event Reporting (Hero) in Epic

  • Launch “Hero” directly in Epic while in an open patient chart.
  • The Quick Launch feature automatically populates patient identifiers in the event reporting system.
  • In Chart Search enter “Hero” or click More Activities in your navigator and select the “Hero – Submit an Event” option.
  • For more information click Event Reporting (Hero) – Quick Launch.

Inpatient & Ambulatory: Epic Update Personalization Freeze

  • Epic personalization is unavailable on Monday, 5/16/2022 while implementing fixes to Results Review among other items.
  • The freeze will end at 9 p.m. on Monday, 5/16/2022.
  • Tip: You can continue to create user SmartTools [e.g., dot phrases and & SmartLists], Preference Lists, and Epic Menu & Activity Favorites during the Personalization Freeze.

Inpatient & ED: Alert for Dialysis Patients

“Dialysis Patient” FYI displays in Storyboard for any type of dialysis and remains active for 84 hours after a dialysis order is completed to ensure appropriate care, especially with regard to medication dosing.

Ambulatory: Efficiently Respond to In Basket Messages with QuickActions

  • Are you struggling to keep up with your In Basket? QuickActions are a great way to speed through routine In Basket tasks.
    • Enter a MyChart comment or Result Note for normal test results
    • Respond to RX renewal requests
    • Recommend an appointment in response to complicated MyChart messages
  • Click here to view a webinar: Epic Efficiency Series 11-17-21 In Basket- Power Through with QuickActions
  • Review the tip sheet here.

Ambulatory: New eConsult to Adult Spine Surgery

  • An eConsult is an internal Provider-to-Provider consultation initiated by any provider who submits a specific question to a specialist for chart review and a recommendation.
  • eConsults streamline communication between clinicians, increase access to specialty care, and decrease the cost of care for the patient and the health system.
  • Learn more about eConsults, including the current availability per specialty.
  • Review the blog post here.

Ambulatory: Telemedicine Hot Topics – States of Emergency Telehealth Services Updates [Data as of 5/13/2022]

  • The National Public Health Emergency [PHE] has been extended to July 15, 2022.
  • Emergency orders/states of emergency have expired in many states, affecting providers’ ability to perform telemedicine visits for out-of-state patients:
    • New Jersey: licensure waiver extension to 6/30/2022.
    • New York: licensure waiver extension to 5/30/2022.
    • Pennsylvania: licensure waiver extension to 6/30/2022.
    • Virginia: legislation; in person w/in last 12 mo. by an approved provider role in same specialty
    • Washington, D.C.: licensure waiver extension to August 10, 2022 for established patients. Unvaccinated and/or Unlicensed providers must request an exception to perform telemedicine via the attestation form here.
  • Refer to legal FAQs for information related to individual state waivers and licensing requirements.
  • Direct general questions to JHM Telemedicine or legal-specific questions to Telemedicine Legal.

COVID-19 Epic Training Portal link

For more Epic Tips of the Week, click here.


Kelsey Bennett