Patient Care

Looking Ahead for Ambulatory Practices

Looking Ahead for Ambulatory Practices

Posted by  | Administration, Patient Care, Vice Chair Contributors

Within the Department of Medicine we have a broad array of ambulatory practices, with diverse patients, practitioners and locations. This richness is our strength and challenge in many ways. Initiatives designed to make both the patient’s and practitioner’s experience positive and more uniform will require a coordinated effort to identify best practices in the outpatient(...)

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Kalyani named Co-Chair for the ADA’s Professional Practice Committee

Kalyani named Co-Chair for the ADA’s Professional Practice Committee

Posted by  | Congratulations, Patient Care

Rita Kalyani, assistant professor in the Division of Endocrinology, has been asked to co-chair the American Diabetes Association's Professional Practice Committee (PPC). The PPC is responsible for overseeing the annual publication of the standards of care used both nationally and internationally for diabetes management. Appointment to the PPC is based on excellence in clinical practice(...)

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ACP Dragon’s Lair: Breathing Fire into Health Care Transformation Application

ACP Dragon’s Lair: Breathing Fire into Health Care Transformation Application

Posted by  | Patient Care

The ACP is accepting applications for its inaugural event at the ACP Internal Medicine Meeting 2016 to be held in Washington, DC on May 5. The session will showcase the best and brightest ideas from practicing physicians, fellows, residents and medical students that have the potential to transform clinical practice on a national level. The “Shark(...)

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Provider Satisfaction

Provider Satisfaction

Posted by  | Administration, Patient Care, Vice Chair Contributors

In the era of patient-centered care, a tremendous amount of time and energy is expended in understanding the experience, perspective and needs of our patients. Understanding the patient perspective is critical to providing the excellent care in which we as a department always aspire. Meeting the needs of our patients in the hospital or in(...)

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Why Care about Closing Clinic Encounters?

Posted by  | Administration, Patient Care

Johns Hopkins, in conjunction with the Clinical Practice Association, is embarking upon a new method to monitor the closing of our clinic encounters. As detailed in several emails that you recently received, this process will be embedded in our current procedure for monitoring discharge summaries and operative notes. Once a month, the Department of Health(...)

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An Epic start to the New Year!

An Epic start to the New Year!

Posted by  | Administration, Patient Care

2015 concluded with the Bayview Inpatient and Revenue Cycle Epic go-lives. Thank you to the central Epic team and to those faculty, nurses and administrators from the Department of Medicine who spent nights, days and weekends making this a successful go-live. We also want to recognize those who continue to support the transition. Overall we(...)

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Nelson 4 named Service Stars

Nelson 4 named Service Stars

Posted by  | Congratulations, Patient Care

Congratulations to the multidisciplinary staff of Nelson 4 who were named one of Johns Hopkins Hospital's quarterly Service Stars. Please take a moment to view their picture on the plasma screens around the hospital. Thank you to the Nelson 4 team for your outstanding patient-centered care!

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2015 Winners of the Johns Hopkins Medicine Clinical Awards for Physicians and Care Teams

2015 Winners of the Johns Hopkins Medicine Clinical Awards for Physicians and Care Teams

Posted by  | Patient Care

To recognize physicians and care teams who provide consistently outstanding patient care, the Office of Johns Hopkins Physicians launched an annual awards program earlier this year, called the Johns Hopkins Medicine Clinical Awards for Physicians and Care Teams. This awards program is particularly meaningful at Johns Hopkins Medicine, where we value quality patient care as(...)

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Ambulatory Patient Access Process Improvement

Ambulatory Patient Access Process Improvement

Posted by  | Administration, Patient Care

The Patient Access Process Improvement (PAPI) plan is an initiative geared toward the creation of world-class patient and family-centered access when seeing a provider for a medical appointment within our outpatient settings. This plan will be implemented in two major roll-outs known as “pathways” with three phases to make the process of creating an appointment(...)

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Our Doctor Communication HCAHPS Scores and What We’re Doing about Them

Our Doctor Communication HCAHPS Scores and What We’re Doing about Them

Posted by  | Administration, Patient Care, Vice Chair Contributors

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is the only national, standardized survey assessing patients’ experience with US hospitals. It contains 32 questions covering doctor communication, nurse communication, cleanliness, pain management and other domains. A random 50 percent of all patients discharged from Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center(...)

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